in Inmate Communication

Securus Technologies Is Bringing Prison Inmates Into The Digital Age

As I read a recent press release about Securus Technologies adding inmate forms to its ConnectUs platform, I’m surprised that corrections facilities were still using paper forms. Correctional officers should be keeping prisons safe, not distributing and collecting inmate requests, however, I do realize that prisons cannot buy just any off-the-shelf system; security is extremely important and Securus Technologies is committed to providing inmate self-service solutions that control what inmates can access. I also pleased that fewer trees will be cut down now as less paper is needed, and prisons use a lot of paper each day to process inmate requests.


The new digital inmate bulletin board also sounds encouraging; inmates won’t have to rely on guards to pass along important information, which should give them a feeling of control in a setting where they have so little control over their lives.

Securus is continually adding new, innovative products; the company recently acquired JPay Inc., a company that offers state prison inmates email, electronic payments and educational apps. Inmates have tablets, which will help them adjust to a technology-based world once they are released. JPay will continue to operate as it always has, while drawing on the resources and reach of Securus. I never thought about inmates having email before, however, it’s an ideal way for children to keep in touch with an incarcerated parent without subjecting them to a prison visit. They can email mom or dad just like their friends use email to keep in touch with parents who are away on a business trip.

Watch more examples of Securus Technologies innovative communication solutions for correctional facilities on Vimeo. It’s heartwarming to see parents in prison stay connected to their children.